ITaP Newsroom

Here you can find the latest news about ITaP services and events. For outage information, visit our critical services dashboard.

Latest from the Newsroom

November `22

New phone? Lost phone? Your step-by-step guide to reconnecting with BoilerKey

November 21, 2022

Whether you just purchased a new phone or have lost your phone, setting up a BoilerKey connection is vital to connecting to many of the tools and services needed at Purdue. Follow the steps below to re-establish BoilerKey.

Be alert! Phishing attacks growing more sophisticated

November 18, 2022

Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks happen from phishing emails

Building a better IT organization: The persistent pursuit of best

November 17, 2022

Ask Ian Hyatt, the chief information officer of Purdue’s central IT organization, what his organization's goals are, and he sums it up with what some would call an audacious statement: We want to be the premiere information technology organization in higher education.

Thinking new phone? Register for BoilerKey Self-Recovery first!

November 16, 2022

Before you purchase your next phone (or lose it) you can register for BoilerKey Self-Recover, which allows you to quickly and easily setup BoilerKey on your new device without the need for additional assistance. 

Discounts on Apple, Dell technology available for Purdue faculty, staff, students, and families

November 07, 2022

Shopping for a new device? ITaP has partnerships with Apple and Dell that provide discounts for faculty, staff, students and their families.

October `22

Create professional quality content quickly with Video Express

October 28, 2022

Creating high-quality, professional-looking course content from your home or office computer can be difficult. Purdue’s Video Express rooms, however, were designed with educator’s needs in mind.

Microsoft workshops scheduled for November: Teams, SharePoint

October 24, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, and SharePoint.

PSS Cybersecurity Awareness Month Newsletter

October 14, 2022

Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.

PSS Cybersecurity Awareness Month Newsletter

October 06, 2022

Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.

September `22

BoilerKey two-factor authentication outage scheduled for 8 a.m. Sunday, Oct. 9

September 29, 2022

BoilerKey two-factor authentication will be down from 8 to 9:30 a.m., Sunday, Oct. 9, as ITaP conducts critical maintenance.

Student email-to-print service ends Oct. 1

September 27, 2022

The email-to-print functionality for ITaP and other learning spaces printers (those in ITaP computer labs and residence halls) will end on Saturday, Oct. 1. Students should use the PaperCut Mobility Print app to print from their personal devices, including laptops and phones.

Need training? Virtual, live and on-demand resources for getting the most out of technology  

September 23, 2022

According to the survey of more than 3,800 faculty, staff and graduate students, there is a significant need for training regarding collaboration tools like Microsoft Teams and the various other Microsoft Office 365 tools commonly used on University computers.  

October workshops: Microsoft Teams, SharePoint, Power Automate and Power Apps

September 23, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, SharePoint, Power Automate, and Power Apps

Email/directory system maintenance scheduled for 10 a.m. Saturday , Oct. 1

September 23, 2022

ITaP will be performing maintenance on Purdue's email/directory system from 10 a.m. until noon, Saturday, Oct. 1.

Authentication software patching scheduled for 10 a.m. Saturday  

September 15, 2022

Users may experience intermittent authentication issues from 10 a.m. to noon on Saturday, Sept. 17, as ITaP works to address a vulnerability in our authentication management system.  

Virtual Microsoft Teams, SharePoint workshops scheduled for September

September 13, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and SharePoint.

Anvil accelerates sustainability and photosynthesis research

September 09, 2022

Purdue’s Anvil supercomputer is helping a Michigan State research team study processes associated with photosynthesis and plant metabolism, and apply those insights to facilitate more efficient energy conversion to meet today’s sustainability challenges.

Anvil used to train cancer researchers in big data analysis

September 08, 2022

Purdue’s powerful Anvil supercomputer is being used to train a group of cancer researchers – from graduate students to professors and practicing physicians – on big data management, analysis and visualization skills.

August `22

Program to raise University’s awareness about cybersecurity 

August 25, 2022

“This program aims to be a resource for anyone with cyber security questions, or those needing more information or who want to raise awareness among their staff or students."

New BoilerBot to help resolve BoilerKey passcode issues

August 22, 2022

The new BoilerBot chatbot feature available on the ITaP webpage is designed to help you quickly resolve passcode issues you may have with BoilerKey two-factor authentication.  

Call-back feature to reduce time on phone with tech support 

August 11, 2022

ITaP’s Customer Service Center now has a call back option for those waiting on the phone in need of tech support. callers will be given the option to request a “call back” after being on hold for 60 seconds. Callers can enter their 10-digit (non-International) phone number and will retain their place in line.

July `22

Prepare to connect to Purdue’s WiFi network before arriving on campus

July 19, 2022

Before you come to campus this fall, set up your devices (laptops, tablets, and phones) to automatically connect to the PAL 3.0 wireless system when you arrive on campus for the start of the semester.

Starting Aug. 5, basic Microsoft 365 authentication profiles to be disabled

July 19, 2022

Starting Friday, Aug. 5, all Purdue campuses will begin disabling Microsoft 365 protocols that are still using basic authentication. Most Purdue email users, including those who use Microsoft’s multi-factor authentication (MFA) , will not be affected by this change. 

Four Winds digital signs to receive software updates 

July 11, 2022

Four Winds Interactive software, an application used by many digital signs across the Purdue campus, will receive a series of upgrades starting Monday, July 18, and lasting through Aug. 18.

Purdue to utilize SecureW2 service to onboard new users to campus Wi-Fi services

July 07, 2022

SecureW2 automates the configuration process by installing any needed certificates and changing settings that previously confused users. In addition, SecureW2 can be run on devices anywhere, so new students, staff and faculty will be ready to connect to Wi-Fi upon arrival to campus. 

Microsoft workshops offered for SharePoint Online, Power Automate

July 05, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.

June `22

Anvil accelerates genome sequencing for studying psychiatric disorders

June 30, 2022

Purdue’s Anvil supercomputer has helped one research team better understand how DNA changes relate to psychiatric disorders such as schizophrenia and post-traumatic stress disorder.

Rosen Center for Advanced Computing staff to present at research computing conference

June 28, 2022

Rosen Center for Advanced Computing (RCAC) staff will present posters and papers about topics such as Purdue’s powerful new Anvil supercomputer, biocontainers and workforce development, lead a tutorial about Anvil’s interactive computing capabilities and moderate a panel discussion about student programs at the upcoming Practice and Experience in Advanced Research Computing (PEARC) conference held in Boston from July 10-14, 2022.

Anvil ranked 143rd on list of world’s most powerful supercomputers

June 02, 2022

Purdue’s Anvil supercomputer has debuted at number 143 on the Top500 list of the world’s most powerful supercomputers, announced May 30 at the ISC22 supercomputing conference.

May `22

Starting June 1, warning banner to alert users of email from non-Purdue sources

May 20, 2022

To combat email spear phishing and other cyber-attacks, emails sent to personal Purdue email accounts from external sources will now appear with a warning banner designed to remind the recipient to use caution when opening links or attachments.

Research Computing develops software container tools for bioinformatics research

May 12, 2022

Purdue Research Computing now offers biocontainers – software containers designed for Purdue’s community clusters that contain more than 400 commonly used bioinformatics tools.

With MFA in place, compromised account issues plummet

May 10, 2022

The adoption of MFA for University email has helped lower the number of compromised accounts reported to ITaP. Even though, users are still cautioned to remain vigilant for phishing and other attacks when using email.

Professor developing numerical tools for astrophysical modeling with the help of Anvil supercomputer

May 05, 2022

Purdue’s powerful new Anvil supercomputer is helping unlock the secrets of space weather.

Security enhancements to email could affect international travelers

May 04, 2022

In June, Purdue System Security plans to enact a geo-block for email that does not use Office 365 and Microsoft Multi-Factor Authentication (MFA) and is being sent from an international IP address. This is being done as part of the MFA deployment to ensure all University email is protected, including any sent outside of Office 365.

BoilerKey login page to receive update May 12

May 04, 2022

The update will modify the look and feel of the login page, incorporating the Purdue logo and increasing the font size to make features like the link to BoilerKey help easier to find.

April `22

Purdue professor estimates the number of tree species with the help of Research Computing supercomputers

April 23, 2022

Jingjing Liang, an assistant professor of quantitative forest ecology in the department of forestry and natural resources, recently led a team that produced the first ever estimate of the total number of tree species in the world – and they did it with the help of Research Computing’s Bell community cluster supercomputer.

Envision Center hosting ITaP student poster session on April 25

April 18, 2022

Student workers from Research Computing and other areas of ITaP will present digital posters about their work at the Envision Center on Monday, April 25 from 1-5 p.m.

Microsoft workshops offered for SharePoint Online

April 08, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online. 

Warning banner to alert users of email from non-Purdue sources 

April 04, 2022

To combat email spear phishing and other cyber-attacks, emails sent to personal Purdue email accounts from external sources will soon appear with a warning banner designed to remind the recipient to use caution when opening links or attachments.  

March `22

Women in HPC group hosting data processing training, speaker series in April

March 31, 2022

Purdue's Women in High-Performance Computing group is hosting a data processing training and a speaker series in April.

New to Microsoft Teams? Recorded workshops, support documents available online 

March 31, 2022

ITaP’s Collaboration team has partnered with Microsoft to provide access to a wide range of live virtual workshops and training covering a variety of topics involving Teams.

Research Computing’s Fortress storage archive expands capacity

March 31, 2022

The Fortress archival storage system has a new tape library that has expanded the archive’s capacity by a factor of five, from approximately 50 petabytes of data to more than 250 petabytes.

Purdue computer scientist searching for ‘buried treasure’ with cloud extension to community clusters

March 27, 2022

A Purdue professor who searches for factors of very large numbers – work that is essential to keeping everything from nuclear weapons to personal banking information secure - is using new hybrid cloud capabilities between Purdue community HPC clusters and the Microsoft Azure HPC cloud in his hunt.

New Bell cluster GPUs helping Purdue researchers in neuroscience, chemical engineering

March 04, 2022

As part of a push to expand GPU computing capabilities to meet the needs of researchers working in AI and machine learning, Purdue Research Computing has added eight MI50 AMD GPUs and six MI60 AMD GPUs to the Bell community cluster – and they are already making a big impact on campus.

February `22

Purdue’s Anvil supercomputer aids in drug discovery

February 24, 2022

Purdue’s powerful new Anvil supercomputer is helping one researcher accelerate his biomolecular simulations and unlock new treatments for heart disease.

ITaP warns of recent email spear phishing efforts

February 24, 2022

ITaP is warning Purdue email account users of a recent increase in spear phishing activities. A few recent examples involve individuals creating email accounts using services such as Gmail with an address, display name, and signature that impersonate Purdue personnel. The attackers then send targeted messages to individuals in the same department requesting information from the recipient.

Research Computing senior scientist awarded $25,000 Better Scientific Software fellowship

February 23, 2022

Amiya Maji, a senior computational scientist for Research Computing, has been named a 2022 Fellow by the Better Scientific Software (BSSw) Fellowship Program, which aims to foster and promote practices, processes, and tools to improve developer productivity and software sustainability of scientific codes.

January `22

Microsoft Multi-Factor Authentication required for West Lafayette faculty and staff email starting in February 2022

January 18, 2022

Starting in February 2022, all West Lafayette faculty and staff will be required to use Microsoft Multi-Factor Authentication as part of the security measures for protecting their @purdue.edu email.

January `22

Microsoft workshops offered for SharePoint Online, Power Automate

January 71, 2022

ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.