Services

ITaP Supports many different services across campus. Services listed here are not exhaustive and only a small fraction of what we support. If the service you need is not listed please use One Purdue or our A-Z Site Map to find it.

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A

Audio Visual Services

The Audio Visual Services group provides Purdue with leading edge audiovisual systems. AV Services' goal is to enhance teaching and learning in classrooms and labs, while providing intuitive and standardized access to instructional technology. AV Services also provides design and consultation expertise based on current AV trends and innovations to departments when new infrastructure is being planned and can assist with audio visual needs for conferences and events.

B

BoilerCast Lecture Capture

BoilerCast lecture capture is available in all centrally scheduled classrooms and can be set to record your classes automatically and published to course sites in Brightspace.

BoilerKey: Two-Factor Authentication

BoilerKey, Purdue’s version of two-factor authentication, improves the security of protected computer systems and personal data.

Box @ Purdue

Box is a cloud-based collaboration application that allows for secure file storage and collaboration. As a cloud-based tool, Box regularly makes improvements and adds features to Box and its related applications. Box also integrates with Office 365, and allows for multiple people to edit at the same time, providing a collaborative work environment.

Brightspace

D2L Brightspace is Purdue's learning management system.

C

Career Account

Faculty, staff, and students receive a base Purdue Career Account that allows access to specific services at Purdue, including email, Office 365 and my.purdue.

Cascade: Content Management System

Cascade is a web content management system (CMS) that makes it as easy to create and manage websites while focusing on fresh, quality content and assists with brand standards integration for Purdue University websites.

Classroom Technology

ITaP supports instructional technology in centrally scheduled classrooms.

Computer Labs

Instructional labs provide students and instructors at Purdue's West Lafayette campus with facilities designed to promote teaching and learning through the use of desktop computer systems.

D

DocuSign

DocuSign is a tool for managing and gathering approvals quickly and securely using any Internet-connected device. Users can upload and send their own document or utilize pre-loaded forms.

E

Email

Learn how to setup your @purdue.edu email account, edit your directory information, how the Cisco spam filter works, and about the other email services that are available.

F

FileLocker: file sharing

An open-sourced program created by ITaP Networks and Security, FileLocker allows faculty, staff, and students a convenient, secure way to share files with other people, both on and off campus.

G

Gartner research access

ITaP has partnered with Gartner, the world’s leading research and advisory company, to provide students, staff and faculty with the latest technology research and resources.

Gold Answers Knowledge Base

GoldAnswers is a global knowledge base with Purdue-specific information through which users can search for tips and tutorials on resolving computer issues.

I

IT Service Management Program

The IT Service Management Office, a part of ITaP's End User Experience area, helps Purdue University meet its strategic goals through aligning IT with business needs, based on the ITIL® framework.

K

Kaltura Video

Kaltura allows faculty to upload and distribute videos that can be viewed by students on a variety of platforms.

Knowledge Base: Gold Answers

GoldAnswers is a global knowledge base with Purdue-specific information through which users can search for tips and tutorials on resolving computer issues.

M

Microsoft Multi-Factor Authentication

Starting in the 2021 fall semester, Purdue is implementing Microsoft's multi-factor authentication process to help protect University email and your personal information from security risks.

Microsoft Office 365

Purdue has licensed Office 365 from Microsoft to make it available for free on an individual basis to students, faculty and staff, including use on their personally owned machines.

Microsoft Teams

Microsoft Teams is a cloud-based collaboration application that is part of Office 365 and is available for use by Purdue faculty, staff and students.

MyPurdue

myPurdue is the central online hub for students to connect with student services, financial aid, academics and more during your time at Purdue.

N

New to Purdue? Get started here:

Are you a new student, faculty or staff member? This page will help you get started and answer questions about Purdue information technology resources.

P

Password changes

Information on how to change your Purdue Career Account password.

Phone and Voicemail

Information about centrally supported phone, voicemail and data networks on the West Lafayette campus.

Printing

All faculty, staff and students with a Purdue career account have access to use the ITaP printers. Each is provided with an allotment of prints using the print quota system. Printers are located in computer labs, residence halls and other locations to maximize convenience to students.

Q

Qualtrics: Survey Tool

Qualtrics is a web-based survey creation, collection, and analysis software tool. Can be used for the creation of open surveys, targeted (panel) surveys, and open polling.

R

Remote Work Technology

ITaP is dedicated to helping faculty, students and staff connect to Purdue's technology resources from where they are. This page contains information for anyone working remotely from campus.

Research Computing

ITaP Research Computing provides access to leading-edge computational and data storage systems as well as expertise in a broad range of high-performance computing activities.

ResNet

ResNet stands for Residential Networks and is the service that allows you to connect your personal devices to the campus network, either wirelessly with PAL3.0 or by using an industry standard Ethernet connection.

S

Secure Purdue

Secure Purdue's mission is protecting the confidentiality, integrity and availability of University information and technology assets.

Server Requests

ITIS offers virtual machines hosted on highly available infrastructure capable of meeting a wide array of needs from simple web servers to high-demand database and multi-tier applications.

SharePoint

Microsoft SharePoint is a collaboration platform that allows multiple users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.

SMARTcomputing

SMARTcomputing is a collaborative, University-wide initiative for systems provisioning and management intended to establish a program that better leverages technology resources for hardware and software.

Software Downloads

ITaP Software Licensing and Distribution establishes software agreements between Purdue University and software vendors, and the distribution of the resulting licensed software for faculty, staff and student use.

Service Status

Check the service status of ITaP critical services.

T

Technology Discounts For Students & Staff

Purdue faculty, staff, students and, in some cases, alumni have access to Purdue-negotiated pricing on computer hardware, software, and mobility service plans through the ITaP Shopping program

Telecommunications

The Networks and Telecommunications team is responsible for the design, installation, testing, activation, configuration, and maintenance of the telecommunication systems and data networks on the West Lafayette campus.

V

Video and Multimedia Production Services

Purdue University's only full-service multimedia production facility offers classroom recording, field and studio productions, video conferencing and more.

VPN - Virtual Private Network

A Virtual Private Network (VPN) provides a secure connection from your laptop or desktop to systems on campus.

W

Web-Conferencing Tools

Purdue offers faculty, staff and students access to three different web-conferencing tools: Zoom, WebEx and Microsoft Teams. This page offers insight into choosing a tool that best fits your needs.

Webex: Web-Conferencing Tool

WebEx is Purdue's centrally supported web-conferencing tool, allowing the use video, audio and phone connections.

WiFi: PAL 3.0, Eduroam

Purdue AirLink, known as PAL, is the wireless network utilized on the University’s West Lafayette campus. It connects wireless-ready laptops, smartphones and other mobile devices to the Purdue network and, through the Purdue network, to the Internet.

Z

Zoom

Zoom is a web-conferencing tool available to faculty and staff at Purdue, and has been integrated into the Brightspace learning management system. This page contains information about how to obtain an account and includes links to how-tos and other helpful documentation.