New to Purdue? Get started here:

How to activate your career account:

Faculty, staff, and students receive a base Purdue Career Account that allows access to specific services at Purdue. This includes full and part-time faculty and staff, as well as regional campus faculty and staff.

To learn more, visit ITaP's Career Account services page

Need to change your password? Start here (users will need their 10-digit Purdue ID number).

How to set up BoilerKey

BoilerKey, Purdue’s version of two-factor authentication, is required to access many applications. 

To set up BoilerKey, visit https://www.purdue.edu/apps/account/BoilerKey and click on initial setup. 

This video is helpful for getting started: 

Getting started with your @purdue.edu email account

A @purdue.edu email account is provided to all individuals who maintain an affiliation with Purdue University, and new students are expected to check their Purdue AND personal email accounts regularly for important updates.

How to set up your @purdue career account and email  

Step-by-step instructions for setting up career account and email 

  1. Go to purdue.edu/accountsetup
  2. Sign up using your 10-digit Purdue ID number (found in the bottom lefthand corner of your Purdue offer of admission letter) and birthday. 
  3. Create a password. Click here for tips on creating a strong password
  4. Select an email setting. It is recommended that new students choose the Purdue Office 365 email option.
  5. Set up Purdue email password challenge questions. These questions will help you access email if your password needs changed.
  6. Sign up for emergency text notifications and a backup email address. 
  7. Your career account and email setup are complete.
Additional Information

ITaP offers a number of University-wide email services to individuals who are affiliated with Purdue University.

How to check your Purdue email

  1. Go to outlook.office.com*
  2. Enter your full @purdue.edu email address.
  3. Enter your career account password.
  4. Your @Purdue.edu email inbox should now be visible.
*Other options for navigating to outlook.office.com include:
  • Visiting www.purdue.edu and clicking on the "Outlook" link on the bottom of the page under "Communication."
  • Installing Microsoft Outlook to your device via Purdue's Microsoft 365 portal.

Downloading free Microsoft Office 365

Purdue has licensed Office 365 from Microsoft to make it available for free on an individual basis to students, faculty and staff, including for use on their personally owned machines.

To install Office 365 on your computer, visit the Purdue Office 365 portal. Sign in with your Purdue email address and password. Then click the Install button on the top right of the page.

You can install Office 365 on up to five devices.

Internet in the Residence Halls

Students living in University Residences use ResNet Internet services to connect their personal devices to the campus network, either wirelessly with PAL3.0 or by using an industry standard Ethernet connection.

Students living in University Residences are strongly encouraged to: 

  • Bring an Ethernet cable to hardwire their computers for uninterrupted connectivity. For most rooms a 20-30 foot cable is sufficient. Students with devices lacking a built-in Ethernet port will also need a USB to RJ45/Ethernet adapter. 
  • DO NOT bring personal wireless routers to campus; these devices can block wireless access for your neighbors. 
  • Be a good "wireless" neighbor. With hundreds of students sharing space in a residence hall, the potential for wireless interference and disturbance is high, resulting in diminished signal for everyone. Some simple steps to reduce interference include: 
    • Turn off devices like wireless printers and web cameras when not in use. 
    • Leave wireless routers at home. If you need a router to connect multiple wired devices, consider bringing a wired-only router, or turning off the router's Wi-Fi option. 

To learn more about ResNet, including how to get help connecting your devices, visit itap.purdue.edu/help/ResNet.html

How do I connect to WiFi?

Purdue Airlink, known as PAL 3.0, can be found in all academic buildings on the Purdue campus. 

Students, faculty and staff can connect to PAL by choosing PAL 3.0 under available Wi-Fi networks on their device and logging in with their Purdue username and password.

To learn more, visit ITaP's WiFi services page

What kind of computer do I need to bring to Purdue?

Incoming students should check with their academic department or advisor to see if their program has specific computing requirements.

In general, any recently purchased laptop or desktop computer will work for Purdue's networking and software requirements. Some software packages required for a specific major may only be available (or work better) on a specific operating system (i.e Mac vs PC). 

Hardware discounts are available for all Purdue students and staff, including discounts for Apple, Dell and Microsoft Surface machines. To learn more, see our Technology Discounts for Students and Staff page.

Where are computer labs?

Instructional labs provide students and instructors at Purdue's West Lafayette campus with facilities designed to promote teaching and learning through the use of desktop computer systems. 

How do I print?

For printing in computer labs and other ITaP printing locations, see the information available here

For faculty and staff who need to connect to a local printer, contact your local IT department. 

How to connect to VPN (virtual private network)

Faculty, staff and students working away from campus can securely access campus resources using a virtual private network. To learn how, visit ITaP's VPN services page.

For additional information, visit ITaP's working remotely services page

I have technology questions. Where can I get help?

If you are having trouble connecting to a network or service, contact the ITaP customer service center by calling (765)494-4000. 

If you would like to request a service, or have a question that is not time sensitive, please email the customer service center at itap@purdue.edu

To contact your local academic IT department, see the list here.