Password changes

Purdue students, faculty and staff have both a Career Account password and a BoilerKey passcode. To learn more about changing your BoilerKey passcode, or how BoilerKey works, visit the BoilerKey information page

How to change your career account password: 

NOTE:  If you use a mobile device or smartphone to access Purdue services such as email, PAL, or VPN, please read What steps should I take with my mobile device when resetting my password? before changing your password.  This will help ensure that your mobile device doesn't cause you to become locked out while your password change is propagating through the system.

Users have two options for changing your Purdue career account password:

  • Option 1: Change your password using your 10-digit Purdue ID number. This option requires that you know the answers to previously established challenge questions. 

  • Option 2: Change your password by using BoilerKey Two-Factor Authentication. This option requires that you know your current password. 
    • Step 1: Go to the change password web page and login using BoilerKey. 
    • Step 2: Enter your current password and your new password. 

If you have forgotten your password and have not set up your challenge questions and need your password reset, visit ITaP Labs Help Desk on the main floor of the Hicks Undergraduate Library (HIKS) and swipe your Purdue ID card.  This is your most secure method. You may also call the ITaP Customer Service Center at (765) 494-4000 to request a password reset.  Be sure you have the following information: your 10 digit PUID number, your name as it appears on official Purdue mailings, your Purdue career account login. You will be asked additional questions for verification purposes.